30-Day Cool Guarantee. If your Brizo doesn't beat your heat, you have 30 days from delivery to request a refund.
How it works:
Step 1 — Email soakauywua1627@gmail.com with your order number.
Step 2 — We'll respond within 24 hours with return instructions.
Step 3 — Once the return is confirmed, your refund is processed to your original payment method within 5–7 business days.
Damaged or defective on arrival? Send us a photo within 7 days of delivery and we'll ship a free replacement or refund you in full — your choice. No need to return the defective unit.
Wrong item received? Same deal: photo, and we make it right at no cost to you.